Questions fréquentes

What Is a Certificate of Authenticity (COA)?

A Certificate of Authenticity (COA) is a document that verifies an autograph or collectible is genuine. It confirms that the item has been examined and authenticated by a trusted third-party authentication company.

At Authentic Signatures, many of our items come with a COA from industry-leading authenticators such as Beckett Authentication Services (BAS), JSA (James Spence Authentication), PSA/DNA, or Fanatics Authentic, depending on the item.

Every certificate includes a unique serial number that can be verified on the authenticator's official website, giving you complete confidence in the authenticity of your purchase.

How Does Authentic Signatures Guarantee the Authenticity of Its Products?

Every product available on our website is carefully inspected and authenticated by trusted experts specializing in sports memorabilia.

We work with industry-leading authentication companies such as PSA/DNA, JSA (James Spence Authentication), Beckett Authentication Services (BAS), and Fanatics Authentic, all recognized for their decades of experience in verifying autographs and collectibles.

Each authenticated item is accompanied by a Certificate of Authenticity (COA) and a unique serial number, which can be verified through the issuing authenticator's official website. This ensures the authenticity, provenance, and uniqueness of every piece we sell.

At Authentic Signatures, our commitment is simple: to provide collectors with genuine memorabilia they can purchase with complete confidence.

Can I Return a Product?

Due to the unique nature and authenticated status of our collectibles, all sales are final, and we do not accept returns once an item has been sold.

However, if your item arrives damaged or is not as described, we will gladly offer an exchange or a full refund. To be eligible, you must contact us within 30 days of receiving your order.

If you experience any issues with your purchase, please reach out to our customer support team as soon as possible. We'll work with you to resolve the situation promptly.

What Payment Methods Do You Accept?

We accept a wide range of secure payment options to make your shopping experience as convenient as possible.

You can pay using Visa, Mastercard, American Express, Discover, Apple Pay, Google Pay, Shop Pay, Klarna, and other secure payment methods available at checkout.

We also offer installment payment options through Klarna and Shop Pay Installments (where eligible), allowing you to split your purchase into convenient payments.

All transactions are processed through trusted, encrypted payment providers to ensure your personal and payment information remains safe and secure.

How Can I Be Sure a Product Is in Stock?

All of our products are in stock and ready to ship. Once you place your order, you'll receive an order confirmation along with updates on your order status.

We only list items that are currently available, and every product is carefully inspected before it is shipped to ensure it meets our quality standards.

How Long Does Shipping Take?

We process and ship all orders as quickly as possible. Most orders are delivered within 2–5 business days.

We ship with trusted carriers such as FedEx, UPS, and DHL, and a signature may be required upon delivery to ensure the safe arrival of your authenticated collectible.

Once your order has shipped, you'll receive a confirmation email with a tracking number so you can follow your package every step of the way.

If you have any questions about shipping or need a delivery estimate, our team is always happy to help.

Can I Pay in Installments?

Yes! We offer flexible payment options through Klarna and Shop Pay Installments (where eligible), allowing you to split your purchase into convenient payments.

Simply select Klarna or Shop Pay Installments at checkout to view the available payment plans for your order. Approval and payment options are determined by the provider and may vary based on eligibility.

What Information Is Included on the Certificate of Authenticity?

Each Certificate of Authenticity (COA) includes key details that verify your collectible's authenticity. Depending on the authenticator, it may include:

  • A unique serial number that can be verified online.
  • The name of the third-party authentication company (such as JSA, Beckett Authentication Services (BAS), PSA/DNA, or Fanatics Authentic).
  • Information identifying the signed item.
  • A matching tamper-evident hologram or authentication sticker attached to the collectible.

These features allow you to independently verify the authenticity of your item and purchase with complete confidence.

How Should I Care for My Collectibles?

To help preserve the condition and value of your collectible, we recommend following these best practices:

  • Store your collectible in a cool, dry place, away from direct sunlight.
  • Avoid extreme temperatures and high humidity, which can damage fabrics, paper, and other materials.
  • Display jerseys, trading cards, and other memorabilia in UV-protective display cases or frames whenever possible.
  • Handle your collectibles with care. For valuable signed items, we recommend wearing white cotton gloves to avoid fingerprints, oils, or accidental damage.

With proper care, your authenticated collectible can remain in excellent condition for generations.

Does Authentic Signatures Host Events for Collectors?

Yes! Authentic Signatures regularly participates in sports memorabilia shows, collector events, autograph signings, and exclusive promotions throughout the year.

These events give collectors the opportunity to discover new memorabilia, meet fellow enthusiasts, and access exclusive products and special offers.

To stay informed about upcoming events, giveaways, and new arrivals, be sure to subscribe to our newsletter and follow us on social media.

Can I verify the authenticity of my product?

Yes. If you'd like to verify the authenticity of your collectible, visit our Authentication page, where you'll find direct links to the world's leading authentication companies, including JSA, Beckett Authentication Services (BAS), PSA/DNA, and Fanatics Authentic.

Simply enter your item's serial number on the authenticator's official website to view the authentication details, including information about the item and the expert who authenticated it.

If you need any assistance verifying your collectible or have additional questions, our team is always happy to help.

Are There Customs Fees for International Orders?

No. At this time, Authentic Signatures only ships within the United States, so no customs duties or import taxes apply to your order.

Can I Purchase a Collectible as an Investment?

Our memorabilia are unique, authenticated collectibles designed for sports fans and collectors. While they are not sold as financial investments, certain pieces may appreciate in value over time based on factors such as rarity, the athlete's career, historical significance, and collector demand.

We encourage our customers to purchase each item as a meaningful piece of sports history—something to enjoy, display, and preserve for years to come.

Is Your Website Secure for Online Purchases?

Yes. We use industry-leading encryption technology to protect every transaction made on our website.

Our site is secured with SSL (Secure Socket Layer) encryption, ensuring that your personal and payment information is transmitted safely and cannot be accessed by unauthorized third parties.

You can shop with confidence knowing that your information is protected throughout the entire checkout process.